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Common queries answered

Frequently asked Questions

Orders are shipped within 24 hours from our EU warehouse. Standard EU delivery takes 2-5 business days depending on location. We offer tracked shipping on all orders and free shipping on orders over €100.

Yes, we offer a 30-day return policy on unopened products. If you’re not satisfied with your purchase, please contact our support team and we’ll arrange a return or exchange. Opened products may be eligible for a partial refund on a case-by-case basis.

Every batch undergoes rigorous quality control testing before it is released. Our products are manufactured in certified laboratories and are verified using analytical techniques such as HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry to confirm identity and purity. Certificates of Analysis (CoA) are available for applicable products.

For maximum stability, lyophilized (freeze-dried) peptides should be stored in a cool, dry environment, ideally at -20°C or lower until needed. Once reconstituted, peptides should be refrigerated and handled according to proper laboratory practices. Avoid repeated freeze-thaw cycles whenever possible.

Peptides are short chains of amino acids that play an important role in biological research. They are widely used in laboratory studies to investigate cellular functions, protein interactions, and various scientific applications. Our peptides are supplied exclusively for research purposes and are not intended for human or veterinary use.

Yes. We believe in complete transparency. Many of our products include a Certificate of Analysis (CoA) detailing purity, identity, and quality testing results. This allows researchers to purchase with confidence and verify product specifications.

PepEurope is committed to providing researchers with premium-quality peptides backed by strict quality control, reliable customer service, secure packaging, and fast European shipping. Our focus is on consistency, transparency, and supplying dependable research materials that meet high laboratory standards.

No. All products sold by PepEurope are intended strictly for laboratory and scientific research purposes only. They are not approved medicines, dietary supplements, or products for human or animal consumption.

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